General
Account, Order, Warranty
47 articles
How do I know if my orders went through successfully on the Hegen e-store?
The product is out of stock on the Hegen e-store, how can I be notified when restocked?
Do I need an account on the Hegen E-Store to make purchases?
Upon order confirmation on Hegen E-Store, can I amend or cancel it?
Where can I buy your products?
Can I purchase products directly from your office?
How do I ensure I make the right purchase?
When is your next Trade-in?
How do I know if I have purchase a genuine product?
Are there any additional charges to take note of?
How do I make a friend referral to the Hegen e-store?
How do I find my membership tier on the Hegen e-store?
How do I apply reward points to my purchase on the Hegen e-store?
Do I earn points for reviewing products on the Hegen e-store?
How do I make payment on the Hegen E-Store?
How do I earn reward points on the Hegen e-store?
Can I apply multiple gift cards and discount codes in a single transaction on the Hegen e-store?
How do I redeem a gift card on the Hegen e-store?
Why can’t I apply more than one discount code on the Hegen e-store?
How do I use my discount code on the Hegen E-Store?
How do I register for my pump warranty?
What do I need when I register for my warranty?
What does my warranty cover?
What is the pump warranty period upon registration?
What do I do if my warranty is over?
Can I come down to your office if I need assistance with my pump device?
If I drop in my pump for check, how long will it take?