General
Account, Order, Shipping
40 articles
How do I know if my orders went through successfully on the Hegen e-store?
The product is out of stock on the Hegen e-store, how can I be notified when restocked?
Do I need an account on the Hegen E-Store to make purchases?
Upon order confirmation on Hegen E-Store, can I amend or cancel it?
Where can I buy your products?
Can I purchase products directly from your office?
How do I ensure I make the right purchase?
When is your next Trade-in?
Can I trade-in my old Hegen bottles?
How do I know if I have purchase a genuine product?
How do I make payment on the Hegen E-Store?
How do I use my discount code on the Hegen E-Store?
Why can’t I apply more than one discount code on the Hegen e-store?
How do I redeem a gift card on the Hegen e-store?
Can I apply discount code with gift card?
How do I earn reward points on the Hegen e-store?
Do I earn points for reviewing products on the Hegen e-store?
How do I apply reward points to my purchase on the Hegen e-store?
How do I find my membership tier on the Hegen e-store?
How do I redeem my VIP reward?
Are there any additional charges to take note of?