Services
Antenatal Class, Personalisation, Rent-A-Pump
46 articles
Who is conducting these Flegen classes or consultations?
Can I attend the Caring for Newborn if I have attended an antenatal class prior?
I can’t find the date(s) that I want for Flegen class/consultation.
How can I book an appointment for Flegen class/consultation?
Can my partner attend the class/consultation with me?
If I have a confinement nanny, do I still need to attend this class?
I cannot locate my confirmation email and booking details for Flegen class/consultation.
Where can I check my booking details for Flegen class/consultation?
I am running late. How will this affect my Flegen appointment?
Can my foreign domestic helper attend this class with me?
How are the customised designs printed on my Hegen products?
Is the printing on the bottle safe for my child?
What is the recommended method of sterilisation for Hegen By Me Bottles?
How to care for your Hegen By Me products?
The print preview shows that the name exceeds the printable area?
How do I order Hegen By Me products?
Can I self-collect my Hegen By Me order?
How long does it take to receive my Hegen By Me order?
Are there any limitations to the personalisation options?
May I amend my Hegen By Me order after the transaction has been confirmed?
May I cancel/return my Hegen By Me order after the transaction has been confirmed?
I am interested to have my Hegen By Me products exchanged, how may I do so?
I am not satisfied with my Hegen By Me product, what do I do?
What should I do if Hegen By Me product is faulty / damaged upon unboxing?
How will my order be delivered if I reserved for a Hegen Rental in advance and ordered other Hegen products in the same order?
What kind of additional post-rental fees could I be charged for?
What are the expected timeslots for deliveries and returns?
Will Hegen Rental be available for International Shipping?
I haven’t received my Hegen Rental Order - what should I do?
Why should I rent?
How and when will I receive my Hegen Rental Order?
What is included in the Lactation Consultation Add-On?
What is included in the Breast Practice Workshop Add-On?
What’s the difference between renting and purchasing the Hegen PCTO™ Double Electric Breast Pump (SoftSqround™) upfront?
I signed up for Hegen Rental and fell in love with the Hegen Electric Breast Pump. Can I purchase a brand-new set for myself?
My rental service is ending soon and I would like to return my Hegen Rental Electric Breast Pump device. How can I return them?
Can I cancel my rental service for the Electric Breast Pump device if I have decided to stop renting it during my rental period?
How do I take care of the Hegen PCTO™ Double Electric Breast Pump device when renting?
Can I extend my rental order?
How much does it cost to rent the Hegen Electric Breast Pump (EBP)?
Something is wrong with my rented Hegen Electric Breast Pump device during my rental period – can I make an exchange?
How do I know that the Hegen Rental device that I have received is in good condition?
I booked the Hegen Rental service but would like to make amendments to my plan. How can I do so?
What happens if I deliver before my EDD and need to start my rental booking earlier than planned?