Services
Antenatal Class, Personalisation, Rent-A-Pump
46 articles
- Who is conducting these Flegen classes or consultations?
- Can I attend the Caring for Newborn if I have attended an antenatal class prior?
- I can’t find the date(s) that I want for Flegen class/consultation.
- How can I book an appointment for Flegen class/consultation?
- Can my partner attend the class/consultation with me?
- If I have a confinement nanny, do I still need to attend this class?
- I cannot locate my confirmation email and booking details for Flegen class/consultation.
- Where can I check my booking details for Flegen class/consultation?
- I am running late. How will this affect my Flegen appointment?
- Can my foreign domestic helper attend this class with me?
- How are the customised designs printed on my Hegen products?
- Is the printing on the bottle safe for my child?
- What is the recommended method of sterilisation for Hegen By Me Bottles?
- How to care for your Hegen By Me products?
- The print preview shows that the name exceeds the printable area?
- How do I order Hegen By Me products?
- Can I self-collect my Hegen By Me order?
- How long does it take to receive my Hegen By Me order?
- Are there any limitations to the personalisation options?
- May I amend my Hegen By Me order after the transaction has been confirmed?
- May I cancel/return my Hegen By Me order after the transaction has been confirmed?
- I am interested to have my Hegen By Me products exchanged, how may I do so?
- I am not satisfied with my Hegen By Me product, what do I do?
- What should I do if Hegen By Me product is faulty / damaged upon unboxing?
- How will my order be delivered if I reserved for a Hegen Rental in advance and ordered other Hegen products in the same order?
- What kind of additional post-rental fees could I be charged for?
- What are the expected timeslots for deliveries and returns?
- Will Hegen Rental be available for International Shipping?
- I haven’t received my Hegen Rental Order - what should I do?
- Why should I rent?
- How and when will I receive my Hegen Rental Order?
- What is included in the Lactation Consultation Add-On?
- What is included in the Breast Practice Workshop Add-On?
- What’s the difference between renting and purchasing the Hegen PCTO™ Double Electric Breast Pump (SoftSqround™) upfront?
- I signed up for Hegen Rental and fell in love with the Hegen Electric Breast Pump. Can I purchase a brand-new set for myself?
- My rental service is ending soon and I would like to return my Hegen Rental Electric Breast Pump device. How can I return them?
- Can I cancel my rental service for the Electric Breast Pump device if I have decided to stop renting it during my rental period?
- How do I take care of the Hegen PCTO™ Double Electric Breast Pump device when renting?
- Can I extend my rental order?
- How much does it cost to rent the Hegen Electric Breast Pump (EBP)?
- Something is wrong with my rented Hegen Electric Breast Pump device during my rental period – can I make an exchange?
- How do I know that the Hegen Rental device that I have received is in good condition?
- I booked the Hegen Rental service but would like to make amendments to my plan. How can I do so?
- What happens if I deliver before my EDD and need to start my rental booking earlier than planned?