To pump with the app, please download the Hegen App from the App Store (iOS) or Google Play Store (Android).
Before pairing, kindly ensure that both Bluetooth and Location are enabled on your phone.
Navigating the App
Tap on “Tap Here” to access the instruction manual and step-by-step guide.
“My Pump Log” will show your pumping records.
Tap on “Pump & App Tutorials” to watch tutorial videos on setting up your Wearable Breast Pump.
Pairing Your Hegen Wearable Breast Pump
Long press to switch on your Left Pump.
The Bluetooth icon on the device will start flashing, and the screen will show “00”.
On the app, tap “Pair Left”, then select “Pair Now”.
Once paired, the Bluetooth icon will remain steady.
Repeat the same steps for the Right Pump.
Once completed, both pumps will be connected to the app.
Unpairing Your Hegen Wearable Breast Pump
To unpair the Left Pump, press and hold the “L” icon until the “Unpair” icon appears.
Tap “Unpair”.
Repeat the same steps for the Right Pump (“R” icon).
You may pair the pumps again once both icons turn grey.
Starting Your Pumping Session
Select Left, Right, or Double Pump to begin pumping.
“Current Mode” will display your pumping mode.
The timer shows the duration of your pumping session.
You may adjust the speed and intensity using the petal icon and the “+ / –” buttons.
Tap “Double” to sync both pumps together. The pumps will default to the lower setting.
You may tap “Pause” or “Resume” at any time during pumping.
Tap “End” to complete your pumping session and record your milk yield.
Please note that the Pump Log is not cloud-based. Deleting and reinstalling the app will erase all pumping log records.