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What does my warranty cover?

Updated over a month ago

This warranty provides after-sales coverage for the Hegen Wearable Breast Pump for a period of 1 year.

Please note that the warranty is valid for a single user only, non-transferable, and applicable for local after-sales support only.

The warranty also does not cover pump accessories.

Please note that the warranty does not cover damage resulting from:

  • Misuse, abuse, negligence, or accidents of any kind

  • Improper storage

  • Unauthorized disassembly, repair, alteration, or modification of the pump device or its components

  • Failure to follow the operating instructions provided with the pump device or its components

  • Wear and tear

  • Liquid overflow (e.g., water or milk entering the pump device)

  • Loss or theft of the pump device or its parts

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