Please rest assured that your Hegen PPSU Pump Container is completely safe for use, your little one’s well-being is always our utmost priority.
The variation you’ve noticed is a natural result of our patent-pending bonding process, which fuses the parts together without any adhesives. This innovative method ensures the highest safety and hygiene standards, though it can lead to slight visual differences that make each piece uniquely yours.
We truly appreciate you bringing this to our attention and value your trust in us. For your peace of mind, we’re happy to offer a one-time, one-to-one exchange at our Hegen Experiential Centre, where you can personally select another piece that feels right for you.